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General Exchange or Return

If you are logging a return or exchange due to an unwanted or incorrect item, please use the form below.

Damaged Goods Exchange or Return

If you are logging a return or exchange due to damaged goods, please send us an email at tougheesza@bata.com or e-mail us using the button below. Please include your full name, phone number, order number and image of the damaged goods.

Do you need to return or exchange an order?
Use the FORM on the left for GENERAL exchanges & returns
and use the LINK on the right for DAMAGED GOODS.